1. Introduction & Overview
Nuvantir Technologies ("Nuvantir", "we", "us", or "our") builds real-world intelligence systems for heavy industries, including steel, precision auto parts, logistics, and chemicals. Because our systems interface directly with physical machinery, industrial control systems (ICS), and edge devices, we hold ourselves to the highest security and data privacy standards.
This Privacy Policy describes how Nuvantir handles data processed through our website, platform dashboards, software agents, and edge computing nodes (collectively, the "Platform"). Unlike consumer software, Nuvantir processes operational data that is highly specific to industrial processes. We do not sell, rent, or monetize your industrial telemetry or organizational information.
2. Data We Collect
To operate the Platform and deliver bespoke intelligence systems, we collect data across three primary layers:
A. Operational & Telemetry Data
This is machine-generated data from your plant environment. It includes sensor readings, cycle times, vibration data, temperature outputs, and edge computer health metrics. This data is collected to compile insights for predictive maintenance, process optimization, and operational visibility.
B. User & Account Credentials
To access Nuvantir dashboards, we collect user information including names, company email addresses, titles, phone numbers, and login credentials. We use this to authenticate operators and provide detailed audit logs of system interventions.
C. System & Access Logs
For diagnostics and security purposes, our platform captures access logs, including device IP addresses, browser types, interaction history on dashboards, and API execution records.
3. How We Process & Use Data
We process collected data exclusively to run our systems and support your operations. Specifically, we use data for:
- Continuous Optimization: Refining machine learning models to detect anomalies and optimize throughput in real time.
- System Diagnostics: Detecting software failures, system crashes, or sensor drops on edge devices.
- Security & Access Management: Ensuring unauthorized personnel cannot interact with safety-critical edge control systems.
- Product Development: Designing new modules and features to accelerate industrial edge integration.
4. Edge & Data Security
Security is fundamental to Nuvantir's architecture. Because our agents interact with physical operations, we implement rigorous security measures:
- Edge Encryption: Telemetry data is encrypted at rest on edge nodes using hardware-security modules and AES-256 standard encryption.
- Secure Transport: Data transmitted from edge nodes to dashboard databases is wrapped in TLS 1.3 tunnels with strict mutual certificate authentication.
- Air-Gapped & Hybrid Modes: For highly sensitive environments, Nuvantir can be configured to execute locally without streaming raw industrial metadata to external networks.
5. Sharing & Disclosure
Nuvantir enforces a strict zero-monetization policy on client telemetry. We only disclose details under these circumstances:
- Service Providers: Sharing data with trusted database hosts, cloud providers, or security services that are contractually bound to preserve confidentiality.
- Corporate Changes: In the event of a merger, acquisition, or restructuring, where data would remain protected under the same restrictions.
- Legal Demands: When required by binding legal process, state regulators, or national security authorities, under strict review.
6. Your Rights & Data Control
Depending on your region and corporate agreements, your team members and operations leaders possess the right to:
- Request access to dashboard logs and telemetry databases containing system activity.
- Request correction of user profiles or inaccurate system configuration parameters.
- Request deletion of operator accounts.
- Request details regarding local edge storage compliance.
To execute any of these data rights, please contact your account representative or Nuvantir Support.
7. Contact Information
If you have questions regarding Nuvantir's data privacy controls, encryption schemes, or local compliance guidelines, please contact our security team:
Nuvantir Technologies Inc.
Security & Compliance Division
Email: security@nuvantir.com
Addr: 100 Industrial Edge Parkway, Ste 400